FAQ

When will you be offering your Personal Training, Boot Camp and Online Services?

We envisage to offer these services come mid- year. Boot Camps we are hoping to start up for winter.  Contact us for more information.

I am interested in Personal Training, Boot Camps and your Online Health/Fitness Services, how do I proceed, what are the costs, and who do I contact?

We definitely offer these services and more than happy to help. Simply contact us detailing what your after, or are interested in, and one of our team members will attend to your enquiry. They will give you a detailed run down of the specific services we offer, costing and whatever other details you require to best answer your enquiry to get you on your way!  

I ordered the wrong size product, how do returns and exchanges work?

Under Australian law, we are not required to provide a refund or replacement if you change your mind. We have sizing charts that pertain to each piece of clothing we sell, which will help guide you to choosing the best fit for you.

However, you you will be refunded or can choose an exchange if an item has a major problem. This is when the item:

•  has a problem that would have stopped someone from buying the item if they had known about it
•  is unsafe
•  is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Please keep your proof of purchase —e.g. your receipt

I placed an order, can I change the size or add an item to it?

Unfortunately, once an order is placed, it cannot be altered. You must place a new order.

Do you ship Internationally?

Of course we do, but please do not use the online shopping cart. Simply contact us with the products you would like to order and your delivery address, and we will give you a shipping quote.

If you have any issues or problems that are not covered on this page, please contact us and one team members will attend to your enquiry as soon as possible.

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